Software updates
The software vendors regularly release new versions of their software based on customer requests and reported (and of course fixed) issues. Click on the appropriate links to find out more of the software updates in question.
| Arbutus Analyzer | Ideagen Pentana |
| Arbutus Software Inc. regularly adds new features to the software packages. Discover the latest Arbutus releases, features and product improvements. | Ideagen continuously improves the Pentana software. Discover the latest Ideagen Pentana releases. |
We are here to support you!
Sepia Solutions provides not only software and services, but also technical support for all clients with an active maintenance and support agreement. Should you experience any technical or functional issues with the software packages purchases from Sepia Solutions, please contact us via phone, email or the form below.
Contact our support team
In case you have a question or experience a problem with one of our tools, please contact our support team via these contact details.
| Telephone | +32 3 600 17 50 |
| Email address | support@SepiaSolutions.net |
Join an online session (GoToMeeting)
Being able to share screens is one of the most efficient ways to assist you. When we are talking, you may be requested to join an online session. In that case, please press button “Join online session”. You wil be taken to the gotomeeting site and will be requested a meeting ID.
Report a problem online
Alternatively, you can use the form below to ask a question or report a problem. Please include sufficient details so that we can help you as efficiently as possible. All information you provide will be treated confidentially.